Shipping policy

Shipping Policy

1. Shipping Methods
We deliver orders using trusted courier services and postal providers. Available shipping methods and costs are displayed during checkout.

2. Delivery Time

  • Standard delivery within Latvia usually takes 2–5 working days.

  • Delivery times for international orders may vary and will be indicated at checkout.

  • Delivery times are estimated and may be affected by courier delays, holidays, or unforeseen circumstances.

3. Shipping Costs

  • Shipping costs depend on the delivery method, order weight, and destination.

  • Any applicable shipping fees will be clearly displayed before you confirm your order.

4. Order Processing

  • Orders are processed within 2-5 business days after payment confirmation.

  • You will receive a confirmation email when your order is shipped, including tracking information if available.

5. Risk and Ownership

  • Risk of loss or damage passes to you once the goods are delivered to the address you provided.

  • Ownership of the goods transfers upon full payment.

6. Undelivered or Lost Shipments

  • If the courier is unable to deliver the package, they may leave a notice or attempt redelivery.

  • In case of lost or damaged shipments, please contact us immediately at skyfade@gmail.com. We will assist you in resolving the issue.

7. International Shipping

  • Customs duties, taxes, or import fees for international shipments are the responsibility of the customer.

  • Delivery times may vary depending on customs processing in the destination country.

8. Contact Information
For questions regarding shipping, please contact:
SIA DIVATĀ 
Email: skyfade@gmail.com
Phone: +371 27 886 452